Summary information about the UX as a by-product of contextual inquiry / usability testing Description Collect users’s emotional reactions to service while evaluating usability.Have different people focusing either on usability ...
Summary Etnographic test for evaluating user’s perception of a design Description Show a design or a prototype to gain perceptions of people. Ask about other products that they use or ...
Summary Experience sampling is a method for collecting experiences “in situ” and immediately, thus there is no disturbance because of memory effects. Description Participants get ESM questions on a specific ...
Summary When collecting data about user experience evoked by mobile acpplications, one user uses the mobile application to be evaluated, and another uses a mobile phone to shoot clips about ...
Summary Emotion Sampling Device is a series of questions yielding to the emotion the user is experiencing as the result of an event. It is based on Cognitive Appraisal Theory ...
Summary Provide a way for users to quickly document emotions at a specific moment Description Cards are produced (physically or digitally (web or a mobile application)) with either preset emotions ...
Summary This method focuses on the known divergence between what the user does and what he says he does, between judgments and facts. The main problem is that we can ...
Summary Emotional responses elicited by consumer products are difficult to verbalize because their nature is subtle (low intensity) and often miemotional response at the same time). As a result, these ...
Summary Emocards provide a non-verbal method for users to self-report their emotions. Flash cards or single sheet of a paper. Description At the end of every task / time duration, ...
Summary Emo2 is an instrument for the measurement of emotion during product use. Most standard tools for the measurement of emotion provide overall rating along one or two dimensions or ...