Audio narrative

Summary

Let the users verbally tell about their experiences in a free story format.

Description

The users tell a story of their experiences with the product and the story is audiorecorded. The task assignment can include some topics or questions to support the users.

Strengths

The method will give the most important experiences that the users have with the product

Weaknesses

Some users may not be comfortable telling about their experiences and the story might be very short
The stories need to be transcribed for later analysis

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